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Automation

Automations

Smart Automations That Run Your Business

OtterText helps you drive revenue, loyalty, and engagement — automatically. From winbacks and reviews to VIP offers and ammo restocks, these workflows keep your business growing while you focus on running it.
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Automations
Abandoned Cart Recovery
Sales Boosters
Remind shoppers to complete their order.
Abandoned Form Reminder
Lead Nurture
Nudge users to finish checkout or waiver.
Alcohol Loyalty Offers
SHAFT Automations
Reward top-shelf buyers with premium perks.
Ammo Restock Alerts
SHAFT Automations
Notify regular buyers when inventory is live.
ATF-Related Notices
SHAFT Automations
Custom messages tied to purchase records.
Back-in-Stock Alerts
Sales Boosters
Notify customers when high-demand items return.
Birthday Rewards
Recovery & Retention
Surprise customers with a birthday bonus or offer.
Category-Specific Deals
Event Promos
Target users by purchase category (e.g., knives).
Email Collection via SMS
Lead Nurture
Turn every opt-in into dual-channel engagement.
Event Reminder
Event Promos
Send texts before your next range day or tasting.
Firearm Cleaning Reminders
SHAFT Automations
Time-based service nudges for past buyers.
Flash Sale Access
Sales Boosters
Give VIPs first dibs before the general public.
Follow-Up Thank You
Event Promos
Engage attendees after an event with a special offer.
Gender-Based Campaigns
Segment Targeting
Customize content based on profile data.
High-Value Buyer Campaigns
Segment Targeting
Target customers with high LTV.
Holiday Countdown
Event Promos
Schedule a daily teaser before major sales.
Inactive Member Nudge
Recovery & Retention
Target active members who haven’t used their benefits lately.
Keyword Auto-Replies
SHAFT Automations
Trigger replies for “gun,” “whiskey,” etc. with compliant copy.
Location-Based Offers
Segment Targeting
Send store-specific deals by zip code or GPS.
Loyalty Threshold Reminder
Sales Boosters
Prompt users when they’re close to earning a reward.
Membership Renewal
Recovery & Retention
Remind members when their plan is about to expire.
One-Time Buyer Drip
Segment Targeting
Move them toward a second purchase.
Points Expiration Alerts
Recovery & Retention
Create urgency before rewards vanish.
Post-Purchase Upsell
Sales Boosters
Recommend related items after a sale.
Post-Visit Review Request
Lead Nurture
Ask for a Google review after service.
Repeat Purchase Nudges
Sales Boosters
Remind based on product lifecycle (ammo, cigars, etc.).
RFM-Based Triggers
Segment Targeting
Use Recency, Frequency, and Spend to drive outreach.
Store Closure Notices
Event Promos
Auto-alerts for hours, weather, or holiday closures.
Tax-Free Weekend Alerts
Event Promos
Notify customers based on state dates.
Text-to-Join Coupon
Lead Nurture
Send an instant reward after opt-in.
Tobacco Product Follow-Up
SHAFT Automations
Triggered reminders based on last refill.
Unengaged Subscriber Opt-Out
Recovery & Retention
Give inactive users a choice to re-engage or unsubscribe.
VIP Alerts
Segment Targeting
Launch exclusive offers for loyal buyers.
Waiver Follow-Up
Lead Nurture
Offer a promo to customers who signed a waiver but haven’t bought.
Welcome Series
Lead Nurture
Greet new signups with a multi-step intro sequence.
Winback Campaigns
Recovery & Retention
Re-engage customers who haven’t visited in 30/60/90 days.