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Automotive Businesses

Automotive

Drive More Revenue with Automotive SMS Marketing

Big results. Small price. Zero hassle. OtterText helps auto repair shops, dealerships, car washes, and service centers connect with customers, increase bookings, and boost retention—all starting at $99/month.
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40%
increase in service attendance with SMS appointment reminders.
50%
reduction in missed appointments using automated service & maintenance follow-ups.
$130,640
in recovered revenue from reduced no-shows and optimized service bookings.

Bulk Campaigns

Promote Services, Seasonal Specials & Loyalty Rewards

Increase repeat business with targeted SMS campaigns. Announce exclusive oil change deals, detailing specials, and loyalty rewards to keep customers engaged and coming back.

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INBOX

Smart Inbox for Faster Customer Communication

All Customer Conversations in One Place Manage service inquiries, appointment confirmations, and special requests from **text and webchat—**all in one streamlined inbox.

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Segmentation

Send the Right Offer to the Right Customers

Segment customers by vehicle type, service history, and purchase behavior to send personalized offers, promotions, and maintenance reminders.

REVIEWS

Get More 5-Star Reviews & Rank Higher on Google

OtterText automates review requests after service appointments, boosting your online reputation and improving search rankings.

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Webchat

💬 Message Customers Across Digital Platforms

Easily connect with customers through text, social, email, and live chat to keep them engaged and informed about service updates, promotions, and special events.

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AI Tools

Automate & Personalize Customer Engagement with AI

OtterAI streamlines communication, allowing you to respond instantly, manage reviews, and gain valuable customer insights—all while saving time.

✔ AI-powered instant replies that reduce response times and improve customer satisfaction.
✔ Automated review responses to enhance your reputation and build customer trust.
✔ AI-driven analytics to track engagement, measure ROI, and optimize your customer interactions.

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Integrations

Works with Your Favorite POS & eCommerce Tools

OtterText integrates with leading platforms like Shopify, WooCommerce, BigCommerce, ShipStation, Clover, and Lightspeed—ensuring seamless syncing of appointments, automated messages, and customer interactions.

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ADDITIONAL FEATURES

Attract, convert, and re-engage clients.

Learn about every advantage you get when you sign up for OtterText
Real-Time Tracking
Monitor your campaign performance in real time, ensuring you're always on top of results.
Customer Insights
View key customer information like purchase history, activity, and custom tags—all in one place.
Branded Experience
Tailor your chat widget to match your business’s brand, ensuring a consistent and professional experience for your customers.
Smart Tagging & Sorting
Automatically categorize conversations and assign specific team members to manage them.
Lead Assignment
Distribute conversations among team members for personalized follow-ups and better collaboration.
File Attachments
Easily send invoices, receipts, or product images directly through the inbox.
Response Templates
Save time with pre-built replies for common questions, bookings, and promotions.
New Customer
Automatically add new customers to your OtterText marketing list for instant engagement and follow-ups.
Abandoned Cart
Send automated reminders to customers with abandoned carts, encouraging them to complete their purchase with timely, personalized SMS