Recover Carts & Boost Conversions with SMS

Recover abandoned carts, increase conversions, and drive repeat purchases with SMS marketing. OtterText integrates seamlessly with Shopify, BigCommerce, and WooCommerce to help eCommerce brands re-engage shoppers and maximize revenue.
98%
open rate for SMS messages—your offers get seen.
71%
of abandoned carts recovered within 24 hours using SMS.
25%
increase in repeat purchases with personalized SMS campaigns.

Bulk Campaigns

Turn One-Time Buyers into Repeat Customers

Use SMS to promote limited-time discounts, new product launches, and exclusive VIP perks. Whether you’re offering a seasonal sale, bundle deal, or loyalty program update, SMS ensures your message reaches customers instantly.

Smart Inbox for Customer Service & Order Updatest

Shoppers expect fast, convenient service when buying online. With OtterText’s Smart Inbox, you can handle order confirmations, shipping updates, and product inquiries in real-time, ensuring a frictionless shopping experience.

Segmentation

Send Personalized SMS Based on Shopping Behavior

Segment your customers based on past purchases, cart activity, and preferences to send exclusive deals and product recommendations. Reward frequent buyers with loyalty perks or re-engage inactive shoppers with a special discount.

REVIEWS

Encourage Reviews & Increase Customer Confidence

Send automated review requests after purchases to boost credibility and improve your online reputation. Use AI-generated responses to engage with customer feedback and enhance brand trust.

Webchat & Lead Capture for eCommerce Brands

Use webchat, QR codes, direct integrations, and SMS keywords to capture leads and turn them into paying customers. Whether a shopper is inquiring about product details, shipping policies, or exclusive discounts, fast SMS responses help close more sales.

Recover Abandoned Carts & Increase Retention

With automated SMS, you can keep your customers coming back by sending timely reminders and exclusive offers. Stay top-of-mind and motivate shoppers to return. Plus, recover lost revenue through abandoned cart automation to boost your bottom line.

AI-Powered eCommerce Engagement & Customer Support

OtterText simplifies eCommerce communication so you can focus on growing your business.

Integrations

Seamless Integrations with eCommerce Platforms

Sync OtterText with Shopify, BigCommerce & WooCommerce OtterText offers native integrations with Shopify, BigCommerce, and WooCommerce, allowing you to automate cart recovery, send shipping updates, and manage customer engagement seamlessly.

ADDITIONAL FEATURES

Attract, convert, and re-engage clients.

Learn about every advantage you get when you sign up for OtterText
Real-Time Tracking
Monitor your campaign performance in real time, ensuring you're always on top of results.
Customer Insights
View key customer information like purchase history, activity, and custom tags—all in one place.
Branded Experience
Tailor your chat widget to match your business’s brand, ensuring a consistent and professional experience for your customers.
Smart Tagging & Sorting
Automatically categorize conversations and assign specific team members to manage them.
Lead Assignment
Distribute conversations among team members for personalized follow-ups and better collaboration.
File Attachments
Easily send invoices, receipts, or product images directly through the inbox.
Response Templates
Save time with pre-built replies for common questions, bookings, and promotions.
New Customer
Automatically add new customers to your OtterText marketing list for instant engagement and follow-ups.
Abandoned Cart
Send automated reminders to customers with abandoned carts, encouraging them to complete their purchase with timely, personalized SMS