Book More Jobs & Keep Customers Engaged with SMS Marketing
From job confirmations to exclusive promotions, text messaging ensures quick, direct communication with your customers. Keep your schedule full, reduce missed appointments, and grow your business with automated follow-ups and promotional campaigns.
Bulk Campaigns
Bulk Messaging for Promotions & Seasonal Deals
Send bulk SMS campaigns to promote seasonal services, limited-time discounts, and exclusive offers to your customer list. Whether it’s a spring landscaping special, winter furnace tune-up, or storm damage repair offer, SMS promotions help you keep your business top-of-mind and drive revenue.
Respond Quickly to Job Inquiries & Service Requests
Customers expect quick responses when they need home services. With OtterText’s Smart Inbox, you can **handle appointment requests, job updates, and service questions via text, webchat, and social media—**all from one easy-to-manage platform. Whether customers need a quote, want to reschedule, or ask about job progress, you can reply instantly and keep communication seamless.
Manage customer inquiries, track order statuses, and respond to questions quickly with OtterText’s Smart Inbox. Automate replies, categorize messages with custom tags, and ensure every interaction is efficient and personalized.
Segmentation
Send Personalized SMS Based on Customer History
Segment your customer list based on past services, seasonal needs, and job types to send relevant promotions and follow-ups that drive repeat business. Target past roofing clients for gutter cleaning specials, send reminders for yearly pool maintenance, or offer exclusive discounts to first-time landscaping customers
REVIEWS
Encourage Reviews & Dominate Local Search
Happy customers are your best marketing tool. Send automated review requests after jobs are completed to boost your Google ratings and increase referrals. Respond to reviews with AI-powered responses to engage customers and improve local search rankings. The more reviews you collect, the more visible your business becomes to potential clients.
Capture More Leads & Convert Them Into Paying Customers
Your website should be working 24/7 to bring in new business. With OtterText’s Webchat, you can collect leads through webchat, QR codes, direct integrations, and SMS keywords. When customers reach out, they receive instant replies, ensuring you never miss a job request and can easily follow up with potential clients.
Stay Connected with Clients for More Repeat Business
With automated follow-ups, you can remind past customers when it’s time for another service. Whether it’s scheduling seasonal maintenance, annual inspections, or warranty checkups, OtterText helps you maintain customer relationships and keep your schedule full.
AI-Powered Engagement for Home Services & Contractors
OtterText enhances client communication by automating responses, handling appointment reminders, and providing insights to improve engagement so you can focus on getting the job done.
Integrations
Connect to Your Favorite Home Service Tools
OtterText integrates with over 20 POS and e-commerce platforms, including popular scheduling and payment tools like QuickBooks, Jobber, and Housecall Pro via Zapier. Effortlessly sync appointments, automate invoices, and manage customer communication. Need a custom integration? We’ve fast-tracked over a dozen tailored solutions for various industries—just ask!
ADDITIONAL FEATURES
Attract, convert, and re-engage clients.
Learn about every advantage you get when you sign up for OtterText
