Increase Visits and Engagement with SMS / MMS Marketing
Increase visits, send real-time updates, and keep your audience engaged. OtterText helps sports and recreation businesses like pickleball courts, go-kart tracks, white water rafting companies, and ski shops connect with customers, promote offers, and enhance guest experiences.
Bulk Campaigns
Bulk Messaging for Promotions & Special Offers
Use SMS to promote tournaments, group discounts, or limited-time membership deals. Whether it's a weekend race special at your go-kart track or a season pass promo for your ski shop, targeted text promotions help you boost revenue and attendance instantly. Sending promotions through SMS ensures higher engagement rates than email and social media, helping your business stand out.
Smart Inbox for Customer Inquiries & Reservations
Handle event sign-ups, lesson bookings, and service inquiries all in one place. Whether customers need rental details, weather updates, or last-minute booking confirmations, OtterText’s Smart Inbox ensures every message gets a fast response. By centralizing communications, businesses can reduce missed inquiries and provide a better overall experience to both new and returning customers.
Segmentation
Send the Right Message to the Right Customers
Segment your audience based on membership status, past bookings, and activity preferences to send personalized offers and event updates. Engage VIP members with exclusive discounts or remind past guests to book another adventure. By targeting specific customer segments, businesses can improve customer retention and drive repeat visits with customized promotions.
REVIEWS
Get More 5-Star Reviews & Improve Your Reputation
Send automated review requests after events or rentals to help your business rank higher in search results and attract more customers. Use AI-generated replies to respond to feedback professionally and improve customer trust. The more positive reviews you collect, the easier it is to attract new visitors and build long-term loyalty.
Convert More Visitors into Paying Customers
Use webchat, QR codes, direct integrations, and SMS keywords to capture leads and follow up with potential customers. Whether someone is asking about rental availability or membership pricing, instant responses keep them engaged and ready to book. Businesses that respond quickly to customer inquiries see higher conversion rates and increased bookings.
Set Up SMS Recurring Reminders & Follow-Ups
With automated follow-ups, you can keep your business top-of-mind and ensure customers return. Send reminders for seasonal activities, membership renewals, and upcoming events. Keeping past customers engaged with timely SMS reminders encourages repeat visits and increases brand loyalty.
AI-Powered Engagement for Sports & Recreation Businesses
OtterText streamlines customer communication so you can focus on delivering top-notch experiences.
Integrations
Connect to Your Favorite Recreation Tools
OtterText integrates with a wide range of POS and e-commerce platforms, including popular tools like Eventbrite and ClubSpeed via Zapier. Automate bookings, manage sign-ups, and streamline customer communication. Need a custom integration? We've fast-tracked numerous tailored solutions for various industries—just ask!
ADDITIONAL FEATURES
Attract, convert, and re-engage clients.
Learn about every advantage you get when you sign up for OtterText
