NativeOne-Way
Flxpoint Overview
Flxpoint was built with the mission to help retailers and brands work better together in the modern world of multi-source, multi-channel commerce. Flxpoint connects your supply chain to your sales channels and fully automates ecommerce operations. Sell at scale without manual processes or custom development slowing you down. Flxpoint’s design and workflow engine allows us to solve the most complex 3rd party and dropship fulfillment workflows and inventory management pain points better than legacy software focused primarily on the traditional wholesale relationship.

Acquire New Customers

Leverage dynamic content and instant integration capabilities to attract and engage new customers efficiently.

Re-engage Existing Customers

Utilize SMS reminders for abandoned carts, personalized recommendations, and feedback requests to increase customer retention and loyalty.

Drive Revenue

Send timely, personalized messages that resonate with your audience to drive sales and enhance customer satisfaction.

Powerful Segmentation

Segment your customers at scale to provide personalized attention without the workload.

Automation Triggers

Trigger specific actions based on customer behaviors to enhance engagement and conversion.

  • Inventory Updates

    Automatically sync inventory updates from FlxPoint to OtterText, ensuring customers receive accurate information about stock levels and product availability.

  • New Orders

    Sync new orders with OtterText to trigger SMS notifications, keeping customers informed about their order status and fulfillment.

  • Order Fulfillment

    Notify customers when their orders are fulfilled, providing real-time updates and improving customer satisfaction.

  • Supplier Notifications

    Automatically send notifications to suppliers regarding new orders or inventory needs, streamlining communication and ensuring timely fulfillment.

  • Order Cancellations

    Sync order cancellations with OtterText to automatically notify customers and update their records, reducing manual effort and improving customer experience.

  • Refund Notifications

    Automatically send SMS notifications when a refund is processed, ensuring customers are informed of changes to their orders.

  • Sync Orders

    Keep your orders in sync between FlxPoint and OtterText, ensuring you can send timely updates and notifications to your customers.

  • Sync Customers

    Keep your customer data synced between FlxPoint and OtterText, ensuring accurate contact information for targeted SMS campaigns.

Benefits
  • Automated Workflows

    Set up automated workflows to notify suppliers, update customers, and keep track of orders in real-time, reducing manual tasks and improving operational efficiency.

  • Real-Time Insights

    Get immediate access to order updates, inventory status, and customer information to make faster decisions and respond promptly to changes.

  • Improved Customer Communication

    Keep customers engaged with timely, relevant SMS notifications about order status, fulfillment, cancellations, and refunds.

  • Operational Efficiency

    Automate routine tasks such as order syncing, supplier notifications, and inventory updates, freeing up your time to focus on other key aspects of your business.

  • Enhanced Customer Experience

    Ensure your customers are always informed with automated notifications about their orders, which can help increase loyalty and satisfaction.

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