ShipStation
Keep Customers in the Loop with Automated Shipping Texts
Integrate ShipStation with OtterText to automatically send text messages when new orders are placed or shipments go out. Provide real-time order updates, boost post-purchase satisfaction, and reduce support inquiries by keeping customers informed every step of the way—directly through SMS.
Acquire New Customers
Leverage dynamic content and instant integration capabilities to attract and engage new customers efficiently.
Re-engage Existing Customers
Utilize SMS reminders for abandoned carts, personalized recommendations, and feedback requests to increase customer retention and loyalty.
Drive Revenue
Send timely, personalized messages that resonate with your audience to drive sales and enhance customer satisfaction.
Powerful Segmentation
Segment your customers at scale to provide personalized attention without the workload.
Automation Triggers
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New order
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New shipment
Benefits
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Instantly notify customers when orders are placed or shipped
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Reduce “Where’s my order?” calls with proactive SMS updates
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Build trust with timely and transparent communication
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Improve the post-purchase experience and increase repeat sales
See it for yourself
Get in touch with one of our experts and take a personal tour of Sendlane.