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Legal

Legal

Legal Information, Terms, and Policies

Thank you for exploring OtterText’s legal policies. This section is your comprehensive resource for understanding our privacy protection measures, guidelines for using our SMS marketing platform, and our approach to managing user accounts in the U.S. and Canada.

Our Legal Documents

Acceptable Use Policy
Outlines permissible uses of the Service, including SHAFT campaign requirements and prohibited content, ensuring compliance with U.S. and Canadian laws.
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Autopay Authorization Policy
Details the terms for automatic payment processing, including auto-refill charges and billing dispute procedures for the OtterText platform.
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AI Policy
Our AI Policy governs the use of optional AI Features (e.g., message drafting, analytics), ensuring compliance with U.S. and Canadian regulations for all campaigns, including SHAFT.
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Glossary
A reference guide explaining key terms used in our policies, such as 10DLC, SHAFT, and CASL, to help you navigate our legal documents.
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Privacy Policy
Learn how we collect, use, and protect your personal information, including 10DLC privacy practices, AI Feature data processing, and your rights under CCPA and CASL.
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Terms of Service
Our Terms of Service outline the rules for using OtterText’s platform, including compliance with U.S. (TCPA, CCPA) and Canadian (CASL) laws, and specific requirements for SHAFT (alcohol, cigars, firearms) campaigns.
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