OtterText Glossary
OtterText Glossary This glossary explains key terms used in the OtterText Terms of Service, Acceptable Use Policy (AUP), AI Policy, SHAFT Compliance Guide, and other policies, available at https://ottertext.com/legal. Contact support@ottertext.com for questions. 10DLC: A 10-digit long code phone number registered for business SMS, vetted by The Campaign Registry for compliance. Used for most OtterText […]
OtterText AI Policy
OtterText AI Policy Effective Date: January 15, 2025 This AI Policy (“Policy”) amends and supplements your existing Agreement with OtterText’s Terms of Service, available at https://ottertext.com/legal (“Terms”), which incorporates, among other supplemental terms, OtterText’s Acceptable Use Policy (“AUP”), Autopay Authorization Policy, and Privacy Policy, available at https://ottertext.com/legal. Terms not defined in this Policy have the […]
Autopay Authorization Policy
OtterText Autopay Authorization Policy Effective Date: December 1, 2024 This Autopay Authorization Policy (“Policy”) governs the automatic payment processes for the OtterText Service (“Service”), provided by Otter Technologies, Inc. (“OtterText,” “we,” “us,” or “our”). By using the Service, you (“Customer” or “you”) agree to this Policy, the Terms of Service, Privacy Policy, Acceptable Use Policy […]
Acceptable Use Policy
OtterText Acceptable Use Policy Effective Date: December 1, 2024 This Acceptable Use Policy (“AUP”) governs your use of the OtterText Service (“Service”), provided by Otter Technologies, Inc. (“OtterText,” “we,” “us,” or “our”), including our website (ottertext.com), mobile app, messaging services, or other products (collectively, the “Platform”). By using the Service, you (“Customer” or “you”) agree […]
Terms and Conditions
Terms and Conditions Effective Date: January 1, 2023 Last Updated: May 4, 2026 These OtterText Terms and Conditions (“Agreement”) govern your access to and use of the Service provided by Otter Technologies, Inc. (“Otter,” “we,” “us,” or “our”), including our website (ottertext.com, “Website”), mobile app, messaging services, and other products (collectively, the “Platform”). By accessing […]
Privacy Policy
Privacy Policy Updated Date: August 25, 2025 Otter Technologies, Inc. (“OtterText,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect personal information through our SMS marketing platform (“Service”), including our website (ottertext.com, “Website”), mobile app, messaging services, and AI Features (collectively, the “Platform”). […]