Automate Scheduling & Client Engagement with SMS Marketing.

Save time, improve client communication, and grow your professional services business. OtterText helps law firms, accounting firms, consultants, and other service providers automate scheduling, send client updates, and maintain strong customer relationships through SMS marketing.
98%
open rate for SMS messages—your clients never miss an update.
30%
reduction in no-shows with automated appointment reminders.
40%
faster response time with text-based client communication.

Bulk Campaigns

Bulk Messaging for Client Outreach & Updates

Send bulk SMS campaigns to update clients on important deadlines, policy changes, or firm updates. Whether you’re notifying clients of tax deadlines, legal consultations, or new business services, SMS ensures your message is read quickly and acted upon.

Respond Faster & Improve Client Communication

Handle client inquiries, appointment requests, and legal case updates in one place. Whether clients need quick advice, document status updates, or billing inquiries, OtterText’s Smart Inbox ensures efficient and professional communication at all times.

Reduce No-Shows & Maintain Ongoing Communication

Automated follow-ups ensure clients stay engaged and on top of their commitments. Whether it’s sending contract renewal reminders, appointment confirmations, or tax filing deadlines, OtterText keeps your clients informed and prepared.

REVIEWS

Get More 5-Star Reviews & Build Your Reputation

Send automated review requests after events or rentals to help your business rank higher in search results and attract more customers. Use AI-generated replies to respond to feedback professionally and improve customer trust. The more positive reviews you collect, the easier it is to attract new visitors and build long-term loyalty.

Webchat & Lead Capture for Professional Services

Use webchat, QR codes, direct integrations, and SMS keywords to capture leads and follow up with potential clients. Whether someone is inquiring about legal consultations, financial planning, or engineering services, SMS allows you to respond quickly and secure more business.

AI Tools

AI-Powered Engagement for Professional Services

OtterText streamlines client communication so you can focus on providing high-quality services.

Integrations

Connect to Your Favorite Business Platforms

OtterText integrates with Zapier, Clio, QuickBooks, HubSpot, and Salesforce, allowing you to automate scheduling, manage contacts, and improve customer communication.Need a custom integration? We've fast-tracked numerous tailored solutions for various industries—just ask!

ADDITIONAL FEATURES

Attract, convert, and re-engage clients.

Learn about every advantage you get when you sign up for OtterText
Real-Time Tracking
Monitor your campaign performance in real time, ensuring you're always on top of results.
Customer Insights
View key customer information like purchase history, activity, and custom tags—all in one place.
Branded Experience
Tailor your chat widget to match your business’s brand, ensuring a consistent and professional experience for your customers.
Smart Tagging & Sorting
Automatically categorize conversations and assign specific team members to manage them.
Lead Assignment
Distribute conversations among team members for personalized follow-ups and better collaboration.
File Attachments
Easily send invoices, receipts, or product images directly through the inbox.
Response Templates
Save time with pre-built replies for common questions, bookings, and promotions.
New Customer
Automatically add new customers to your OtterText marketing list for instant engagement and follow-ups.
Abandoned Cart
Send automated reminders to customers with abandoned carts, encouraging them to complete their purchase with timely, personalized SMS