Boost Bookings & Retention with SMS for Spas & Salons

Enhance your spa or salon with SMS marketing! Automate appointments, send offers, and stay top-of-mind. OtterText helps reduce no-shows, boost bookings, and build lasting client relationships.
98%
open rate for SMS messages—your clients see your updates.
35%
reduction in no-shows with automated appointment reminders.
40%
increase in repeat bookings with follow-up messaging.

Bulk Campaigns

Bulk Texting for Sales, Promotions & Memberships

Promote in-store or online sales, advertise memberships, and send seasonal offers to your clients in bulk. Keep them engaged and drive revenue growth with effective, targeted messaging.

Manage Client Questions & Bookings in One Place

Manage client inquiries and bookings with OtterText! Our AI suggests reply text for appointment questions, rescheduling, and service inquiries. You can customize templated responses, assign tags, and involve multiple team members to manage replies.

Segmentation

Send Personalized Offers to the Right Clients

Segment your contacts by first-time visitors, VIP members, frequent clients, and more to send personalized offers and service reminders.

REVIEWS

Get More 5-Star Reviews & Attract New Clients

Manage reviews, send automated review requests, and reply with AI to enhance your reputation. Improve local search rankings and attract more clients effortlessly.

Multiple Ways to Capture & Maintain Your Client List

Whether it's booking a spa treatment, a special discount, or a beauty event, OtterText’s forms and integrations help you capture leads effortlessly. Use web chat, QR codes, and dedicated landing pages to grow your client base while staying compliant.

Set Automated Follow-Ups & Booking Reminders

Use OtterText’s advanced tools to send personalized messages that enhance client loyalty. Send follow-ups, beauty tips, appointment reminders, and seasonal promotions to encourage clients to return regularly and stay engaged with your salon and spa services.

AI-Powered Communication & Engagement for Spas & Salons

OtterText enhances client communication by automating responses, handling appointment reminders, and providing insights to improve engagement.

Integrations

Connect with Top Booking & Payment Platforms

OtterText integrates with MindBody Online, Square, Lightspeed, and Clover to streamline scheduling, payments, and client management. Don't see your integration? Connect via Zapier or have us build it in less than 30 days!

ADDITIONAL FEATURES

Attract, convert, and re-engage clients.

Learn about every advantage you get when you sign up for OtterText
Real-Time Tracking
Monitor your campaign performance in real time, ensuring you're always on top of results.
Customer Insights
View key customer information like purchase history, activity, and custom tags—all in one place.
Branded Experience
Tailor your chat widget to match your business’s brand, ensuring a consistent and professional experience for your customers.
Smart Tagging & Sorting
Automatically categorize conversations and assign specific team members to manage them.
Lead Assignment
Distribute conversations among team members for personalized follow-ups and better collaboration.
File Attachments
Easily send invoices, receipts, or product images directly through the inbox.
Response Templates
Save time with pre-built replies for common questions, bookings, and promotions.
New Customer
Automatically add new customers to your OtterText marketing list for instant engagement and follow-ups.
Abandoned Cart
Send automated reminders to customers with abandoned carts, encouraging them to complete their purchase with timely, personalized SMS